Encouraging Giving on mobile

[Derek_Lavigne]

This is just kind of an open-ended question for anyone who has been using Church Online Platform for a while. How do you encourage giving during tithe & offering time to people viewing on a mobile device?

On desktop, you can use a slide and have a link visible right in the menu, but on mobile, slides do not show and you have to click into the menu first, then click the give link. This may not seem like a lot, but we have a lot of viewers that are not tech-savvy at all who may find this confusing. Do you generally just post a link in chat during this time?

This coming Sunday will be our first weekend live on the Platform, so I'm just trying to address any possible concerns ahead of time. Thanks!

[Jason_lee]

Hey @Derek_Lavigne welcome to the online community..

We have our chat hosts post something in the chat that can be seen on both web and mobile that says something like:
Do you call ChurchName home and would like to participate in giving? Select the the Give button above the chat or grab your smart phone and text the word 'Give' to 000-000-0000 then follow the directions on your device.

The give button is one of the ChOP defined buttons and that url goes to our online giving page.

Jason

[Derek_Lavigne]

Thanks for the welcome @Jason_lee

I looked at using that option, but it seems like the give link/button is hidden on the mobile-optimized template? I wanted to make sure it wasn't just something I changed in my template by accident, but I've confirmed it on another ChOP page as well. Is this possibly a bug, because I wouldn't see why a built-in feature like that would be hidden from the entire mobile audience.

[Samuel_Loy]

Are you using Kindrid? That sounds an awful lot like the Kindrid giving service that we use and recommend. It's nice not needing a link, I use a slide with the info/phone number and someone always says it from stage.