Hello mates. We have been trying to develop a mobile app for our business (it is a postal service) so that people can track their packages, the estimated time, etc. However, the problem is that we are new to this app building business. We do know how to operate a website, and its core functions, which needs to be full filled to make a website effective. What we do not know is the functionalities of a business app. We did our research and finalized a mobile app development company in UK to do the job for us. However, we are still not sure, what to expect and how to get the job done.
So I bring this question out to the experts of this community; what are the essentials of business app, which should not be neglected at all cost; what are the KPI’s to judge the work of a mobile app development company; how would the work be quantified, etc. We are also thinking about hiring our own app developer, but someone told us that it would cost us a fortune, is this true? Should we outsource the entire work and maintenance to the same agency, or should we get an in-house mobile app developer for the maintenance?