Hello! At Rez.Church we've been using the Church Online Platform for a couple of years now. It's an amazing platform and helps us bring our online presence up to the next level.
Over the last couple of months, I would say since September 2016, randomly, Sunday morning chat wouldn't send. Since then it's gotten less random and more frequent and now nearly every Sunday for our 9am (mountain time) service, we can type up a message and then hit Enter as many times as you want and it won't send. I've tried multiple browsers, OSs, Computers, smart phone, and cell data vs wifi. I haven't had any luck. One week sending from my phone through Cell Data worked when wifi on my Laptop wouldn't. But that hasn't worked every time. From my perspective, it seems like ChOP is bogged down on Sunday mornings rather than our end.
BUT! I'm totally open to the possibility that this is a problem on our end. I'm hoping maybe someone can tell me where or what we are doing wrong. I sent this thread to our IT guy, Chat Function - major lag but this didn't really apply for us. Can anyone help point me in the right direction? Thank you in advance.